Frequently Asked Questions (FAQs)
1. What types of luxury bags do you sell?
We offer a wide range of authentic luxury handbags, including designer brands such as Louis Vuitton, Gucci, Chanel, Prada, and more. Each product is carefully selected to ensure quality and authenticity.
2. Are all your products genuine?
Yes! All bags sold on Home of Luxury Bags are 100% authentic. We source products from verified suppliers and provide authenticity checks where applicable.
3. How can I place an order?
You can place an order directly on our website by selecting your desired product, adding it to the cart, and completing the checkout process with a secure payment method.
4. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other payment options available at checkout. All payments are processed securely.
5. How long does it take to process and ship my order?
Handling time: 1–2 business days
Transit time: 4–6 business days
You will receive a confirmation email with tracking details once your order has shipped.
6. Do you offer international shipping?
Yes, we ship to many countries worldwide. Delivery times may vary depending on the destination. Please check our Shipping Policy for more details.
7. What is your return/refund policy?
We offer a 30-day return and refund policy for eligible items. Returned items must be unused and in their original condition. For full details, see our Refund Policy page.
8. Can I exchange an item?
Yes! If you wish to exchange an item, please contact us within 30 days of delivery. We will guide you through the return and exchange process.
9. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.
10. Who can I contact for support?
If you have questions about your order, payment, or products, please contact us:
- Address: 1538 Purdue Ave Los Angeles, CA 90025, USA
- Phone: +1 (801) 801-3974
- Email: support@homeofluxurybags.com